In most cases, the package will arrive within the estimated time of arrival. However, the actual delivery date may be affected by flight schedules, weather conditions and other irresistible external factors. The most accurate delivery date is based on the tracking information.

You are suggested to first check the mailbox of the signing place, the entrance area and other places where packages are often delivered;
Or contact local logistics personnel by phone, mail, etc.;
If you still can’t receive it, please contact us as soon as possible.

Airlines across the region may be forced to reroute or reschedule flights impacting transit times at border crossings across the countries and districts. It is recommended to track orders online every 3-5 days to get the latest information on shipping progress.

Sorry to tell you that we currently do not support special logistics requests such as scheduled delivery or designated delivery time. You are suggested to contact your local post office or courier to make an appointment for these services.

Contact our Customer Service department.

Our online customer service work at 24 hours from Monday -Friday and 15:00 PM-23:59 PM (PST)on Sunday.If you have urgent order on weekend you could send us the email (support@zeesupp.com) we will reply ASAP!

Usually, all orders processed within 72 hours, most of orders can be processed in 72 hours and shipped out, but if the product you order is customized or hot-selling, then the processing time may be delayed by 2-3 business days. Please don’t worry, we will try our best to help you receive it ASAP.

Normally, processing is 72 hours and delivery is within 7-20 working days in countries like Saudi Arabia and Arabia.
If it spans weekends or holidays, you need to add the weekends or holidays.
If you order custom or hot-selling products, it will be delayed by 2-3 days.

Our friendly service team is here to help you during our regular business hours